Returns are accepted on all unworn, undamaged items within 30 days of the purchase date.We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us at info@joia-jewelry.com.If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.You can always contact us for any return question at info@joia-jewelry.com.
